AXYZ is committed to providing a barrier-free, nondiscriminatory environment for all stakeholders including our clients/customers, employees, job applicants, suppliers, and any visitors who may enter any of our premises, access our information, or use our services.
As an organisation, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA), the Americans with Disabilities Act (ADA), and the Disability Discrimination Act (DDA).
We will ensure that our employees are trained and familiar with customers using various assistive devices. Our staff will communicate with people with disabilities in ways that take into account their disability. We welcome people with disabilities and their service animals. A person with a disability who is accompanied by a support person will be welcomed into any of our locations.
AXYZ understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organisation’s compliance with AODA, ADA, and DDA by incorporating accessibility and nondiscriminatory legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organisational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.
Providing an accessible, barrier-free, and receptive environment is a shared effort, and as an organisation, AXYZ is committed to working with the necessary parties to make accessibility for all a reality.
Customers who wish to provide feedback or would like more information on the way AXYZ provides goods and services to people with disabilities can contact us through email at firstname.lastname@example.org, or phone (toll free) at 1 800 361 3408.
To find out about AXYZs Multi-Year Accessibility Plan and Policies for AXYZ, please click HERE.