EXCEPTIONAL CUSTOMER SERVICE FOR EVERY BUDGET
In conjunction with excellence in manufacturing, AXYZ offers a support team that is second to none. Each sales and service office has one or more technicians to provide local support and training to our customers. Our local support experts are backed up by a skilled support team at the main office. The cross-trained technical support team is available for on-site maintenance and repair, and uses advanced web-based support options to perform remote diagnostics and correct control related issues.
Using these same advanced web solutions, AXYZ can deliver professional software training to you and your staff without the associated costs of travel.
In most of Europe the majority of the installation, training, service and support activities are handled by our CNCshop division who are based at our Telford office in the UK. CNCshop are also available to help with all application related issues and carry a full range of recommended tooling and spare parts for your CNC router. Full details can be found on the dedicated CNCshop website.